Question 1

How is an ISNetworld grade calculated?

Accepted Answer

ISNetworld grades are calculated using a weighted combination of factors. RAVS (Review and Verification Services) typically accounts for 30-40% of your grade, measuring policy compliance and documentation quality. Your 3-year rolling TRIR contributes approximately 30%, while DART rate adds another 20%. The remaining 10-20% comes from factors like EMR, training compliance, and insurance verification. Each operator can customize which factors matter most for their specific requirements.

Question 2

What is RAVS and why does it matter so much?

Accepted Answer

RAVS (Review and Verification Services) is ISNetworld's manual verification process that reviews your safety policies, procedures, and documentation. It typically counts for 30-40% of your overall grade - often more than your TRIR. A contractor with excellent TRIR but poor RAVS can still receive a B or C grade. To maximize RAVS: complete all required policy uploads, ensure documents are current (not expired), respond promptly to ISNetworld verification requests, and maintain consistent policy version control.

Question 3

How does a single recordable affect my 3-year TRIR?

Accepted Answer

A single recordable in 2024 will impact your 3-year rolling TRIR through the end of 2026. The impact depends on your total hours worked. For a company with 200,000 annual hours, one recordable adds approximately 0.33 to your TRIR (1 × 200,000 ÷ 600,000 hours over 3 years). For smaller companies with 50,000 annual hours, the same recordable adds 1.33 to TRIR. This is why smaller contractors are disproportionately affected by incidents.

Question 4

What's the 'Grade Variance' trap?

Accepted Answer

Grade Variance occurs when your ISNetworld grade differs significantly from what your safety metrics alone would suggest. This typically happens when RAVS scores are low while TRIR is acceptable. Operators see this variance as a red flag - it suggests poor documentation practices despite decent field safety. To avoid Grade Variance: prioritize RAVS compliance, keep all policies current, respond to ISN requests within 48 hours, and ensure your safety manual matches your actual practices.

Question 5

What TRIR do I need for an ISNetworld A grade?

Accepted Answer

Most operators require a TRIR below 0.8-1.0 for Grade A consideration, but TRIR alone doesn't guarantee an A. You also need RAVS above 90%, DART below 0.5, current insurance certificates, and complete training documentation. Some major operators (Chevron, ExxonMobil) have stricter thresholds around 0.5 TRIR. Remember: RAVS is often the deciding factor between A and B grades for contractors with similar TRIR.

Question 6

How long does it take to improve an ISNetworld grade?

Accepted Answer

Grade improvement timeline depends on what's dragging your score down. RAVS improvements can show results in 30-60 days as you complete policy updates and verification items. TRIR improvement takes longer because of the 3-year rolling average - even with zero new recordables, a single 2024 incident affects your rate until 2027. The fastest path to grade improvement is usually maximizing RAVS (which you control immediately) while preventing new recordables.

Question 7

Do different operators see different ISNetworld grades?

Accepted Answer

Yes. Each operator on ISNetworld can customize their grading criteria, weighting factors, and threshold requirements. Chevron might weight TRIR heavily while ConocoPhillips emphasizes RAVS. This means you could be Grade A for one operator and Grade B for another based on the same underlying data. Use ISNetworld's 'Hiring Client Specific' view to see how individual operators grade your company.

Question 8

What's the difference between TRIR and DART for ISNetworld?

Accepted Answer

TRIR (Total Recordable Incident Rate) counts all OSHA recordables including medical treatment cases. DART (Days Away, Restricted, or Transferred) only counts incidents that result in lost time or work restrictions. DART is typically lower than TRIR and indicates incident severity. ISNetworld weighs both metrics - a company with low TRIR but high DART ratio might face additional scrutiny because their incidents, while infrequent, tend to be more severe.

Scenario	2024	2025	2026
Zero recordables	0.00	0.00	0.00
1 recordable in 2024	0.33	0.33	0.33
2 recordables in 2024	0.67	0.67	0.67

ISNetworld Score Simulator

How ISNetworld Grading Works

Grade Weighting Breakdown

Grade A Requirements

Grade Variance Warning

Understanding the 3-Year Rolling Average

Your Path to ISNetworld Grade A

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Frequently Asked Questions

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